+1 888 506 72 75

sales@elbglobal.com

United States
- Australia
- België
- Danmark
- Deutschland
- Nederland
- Norge
- Sverige
- United Kingdom
- Schweiz

Start Presenter

Start ProConnect

Prowise Presenter

FAQs

Manuals

Downloads

Call us on: +44 (0)800 3586054
or send us an email

Frequently asked questions

How can I open Presenter 10?

How can I log in to Presenter 10?

How much does it cost to create a Prowise Presenter account?

I am new to Prowise Presenter. Where can I register?

I forgot my username, now what?

I forgot my password, now what?

Saving files in Presenter 10.

I am currently using Presenter 9, but want to move on to Presenter 10.

Can I use Presenter 9 and Presenter 10 simultaneously until the discontinuation?

Can I keep using my material from Presenter 9?

Which platforms support apps?

How do I download the app for Windows?

What will happen to my lessons and folders?

I miss the annotation function, will this be added in the future?

How do I give individual letters in the same text box a different format?

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

What is the difference between Presenter 9 and Presenter 10?

How can I relay my feedback on Presenter 10?

How do I add my own images or sounds to Presenter 10?

How do I use the 9-square grid in Presenter 10?

Why is there a new version of Presenter?

Will other new functionalities be added to Presenter 10?

How do I stay updated?

How can I open Presenter 10?

You can open Presenter 10 as browser version in the Chrome browser.

Open browser version

Open Chrome browser
Go to presenter10.prowise.com

You can also download the Presenter 10 app for iOS and Android. The browser version and the app offer the exact same possibilities and functionalities.

Download app (iOS / Android)

Open Chrome browser
Go to presenter10.prowise.com/downloads
Follow the installation wizard

iOS

Supported from version 12 and up
ProConnect app supported from iOS version 9 and up

Android

Supported from Android 6 and up
ProConnect app supported from Android 6

The Prowise store is not supported by the EntryLine UHD.

On these models you can only access Presenter 10 in the Chrome browser.

Make sure that you have disabled ad-blockers, since they can interfere with Presenter 10.

How can I log in to Presenter 10?

When you open Presenter 10 you are automatically referred to the log-in page. Enter your email address and password or log in with single sign-in with your Google or Microsoft account. If you were already using Presenter 9, you can log in with the same email address and password.

How much does it cost to create a Prowise Presenter account?

Creating a Presenter account is entirely free!

I am new to Prowise Presenter. Where can I register?

Are you new to Prowise Presenter? Click here to register. Welcome to the Presenter Community! Would you like to create an account for your school or management board? Please send the name of your school, the name of the administrator and his or her email address to presenter@prowise.com. Our colleagues will then get started with your request.

I forgot my username, now what?

It is no longer possible to log in with a username (rather than an email address) in Presenter 10. Find out which email address is linked to your account.

Tip: on which email address do you receive the Prowise newsletters?

I forgot my password, now what?

Have you forgotten your password? Click here.

Saving files in Presenter 10.

You can save files in Presenter 10. Click on the file manager button in the taskbar and select ‘Save as’. A new window appears. First, find a suitable location to save your file. Then select ‘Place’. Enter the title and description, adjust the age and select ‘Save as’. Your file has now been saved.

I am currently using Presenter 9, but want to move on to Presenter 10.

You can now save a Presenter 9 file in Presenter 10. To do so, select ‘Save’ or ‘Save as’.

If you choose the ‘Save’ option, your Presenter 9 file is overwritten.
If you choose the ‘Save as’ option, you create a new version of the file.

Whatever you choose, you can still open, edit and save your file in Presenter 10 the next time.

Can I use Presenter 9 and Presenter 10 simultaneously until the discontinuation?

If you are using both versions simultaneously for a certain period of time, we recommend to use the ‘Save as’ option when saving your Presenter files in Presenter 10. This way, the Presenter 9 version of your file remains in its original format and you are still able to open it as such.A file that was created in Presenter 10 cannot be opened, edited or saved as a Presenter 9 file.

Can I keep using my material from Presenter 9?

You can continue to use all your created material. All your lessons and folders are automatically converted and integrated in Prowise Presenter 10.

If a file does not open the way you expected or if you run into other issues, we would appreciate it if you share this with us, so that we can help you and improve our software. Share your file with service@prowise.com and add the following information:

On what hardware and in which software are you working? (Browser, iOS, Android, Central)
On which OS are you working?
In which language?
How often does it occur? Always/sometimes/very occasionally
What were you doing before the problem occurred? You could also share a video or a screenshot of your entire screen with us.

Which platforms support apps?

We have apps for Android tablets and iOS tablets. Note: these apps are not available for mobile phones. Prowise Central (the operating system of our touchscreens) has its own app. You can read more about downloading apps here.

How do I download the app for Windows?

There is no separate app for Windows. Instead, we offer the browser version. The browser version has all the same functionalities as the apps for Android, iOS and Central. For the optimal experience, we recommend the Chrome browser.

What will happen to my lessons and folders?

All your lessons and folders are automatically converted and integrated in Prowise Presenter 10. This means you can open the lessons you have created in Presenter 9, in Presenter 10. Should you experience any problems with this, we are happy to help.

I miss the annotation function, will this be added in the future?

At the moment you cannot use the annotation function in Presenter 10. This function is also not available in Presenter 10 when Presenter 9 stops. Do you have a Prowise touchscreen equipped with the Prowise Central operating system? Then you can also annotate from ProNote over the underlying desktop.

How do I give individual letters in the same text box a different format?

It is currently not possible to give individual letters in the same text box a different format. We are doing our utmost best to add this feature as soon as possible. The best way to get started right now is to create another text box and give the separate text boxes a different format. Now you can place the extra text box over the word or white space in the other text box.

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

No, it is not possible to access lessons in Prowise Presenter 9 that have been created in Presenter 10. Naturally, the opposite is possible.

What is the difference between Presenter 9 and Presenter 10?

Prowise Presenter 10 is an incredible and complete package, there are quite some differences compared to Presenter 9. You can read this here.

Have you also seen the eight new, useful functions of Presenter 10 yet? We are going to make sure you never have to miss an update in the new version.

How can I relay my feedback on Presenter 10?

Your opinion is highly valued and we therefore welcome feedback. Please send your feedback to presenter10@prowise.com

How do I add my own images or sounds to Presenter 10?

You can easily add images and sounds that you have selected yourself by dragging them from the desktop (or other folder) to Presenter with the ‘drag and drop’ feature. Select a file from your computer, drag it to your file and drop it. The following file types are supported: jpeg, jpg, png, mp3 and wav. These images and sounds can be found in ‘My images’ / ‘My sounds’.

How do I use the 9-square grid in Presenter 10?

Lessons that were created in Presenter 9 now also show the lines of the nine-square grid in your file. If you open a Presenter 9 lesson in Presenter 10 and enable the ‘show work field’ feature, the content is placed next to each other like you were used to in Presenter 9.

Why is there a new version of Presenter?

Presenter was developed in Flash. The development of this technology stops. Presenter 10 has been developed in an entirely new platform which also offers more possibilities for educational tools and other applications.

Will other new functionalities be added to Presenter 10?

We continue to update Presenter with new functions, solved issues and other improvements.

Read here what has been improved with each update

How do I stay updated?

Would you like to keep up to date with all developments? Sign up for our newsletter or follow us on Facebook, Twitter, Instagram, or LinkedIn.

Prowise Presenter

Frequently asked questions

How can I open Presenter 10?

How can I log in to Presenter 10?

How much does it cost to create a Prowise Presenter account?

I am new to Prowise Presenter. Where can I register?

I forgot my username, now what?

I forgot my password, now what?

Saving files in Presenter 10.

I am currently using Presenter 9, but want to move on to Presenter 10.

Can I use Presenter 9 and Presenter 10 simultaneously until the discontinuation?

Can I keep using my material from Presenter 9?

Which platforms support apps?

How do I download the app for Windows?

What will happen to my lessons and folders?

I miss the annotation function, will this be added in the future?

How do I give individual letters in the same text box a different format?

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

What is the difference between Presenter 9 and Presenter 10?

How can I relay my feedback on Presenter 10?

How do I add my own images or sounds to Presenter 10?

How do I use the 9-square grid in Presenter 10?

Why is there a new version of Presenter?

Will other new functionalities be added to Presenter 10?

How do I stay updated?

Manuals

Prowise Presenter 10

Prowise Presenter 10 | Quick start guide

Prowise Presenter 10 | Add background

Prowise Presenter 10 | Open file

Prowise Presenter 10 | Save file

Prowise Presenter 10 | File management

Prowise Presenter 10 | Toolbar

Prowise Presenter 10 | Logging in and account management

Prowise Presenter 10 | Buttons

Prowise Presenter 10 | Add attachment

Prowise Presenter 10 | Media library

Prowise Presenter 10 | Mini tools

Prowise Presenter 10 | Notification manager

Prowise Presenter 10 | Editing objects

Prowise Presenter 10 | Page navigation and page manager

Prowise Presenter 10 | Home screen

Prowise Presenter 10 | ProConnect

Prowise Presenter 10 | ProQuiz

Prowise Presenter 10 | Collaboration

Prowise Presenter 10 | Writing in Presenter 10

Prowise Presenter 10 | Adding text

Prowise Presenter 10 | Import

Prowise Presenter 10 | Tool overview

Downloads

Windows

Presenter 9 with Touch Table tools (704 MB)

Presenter 9 without Touch Table tools (32 MB)

ProConnect

Adobe Flash Player

Mac OS

Presenter 9

Adobe Flash Player

iOS

Presenter 10

Presenter 9

ProConnect

Android

Presenter 10

Presenter 9

ProConnect

Prowise Presenter

Contact