Prowise Privacy and Cookie Statement
18 July 2018
18 July 2018
When using the Prowise services and website, which includes using the Prowise Presenter and ProConnect software and the (web) applications to be used in the process, privacy-sensitive details or personal data are processed. The careful handling of personal data is of great importance to Prowise. Accordingly, we process and protect personal data with the greatest possible care.
In order to protect your privacy as much as possible, we apply the following core principles:
This privacy and cookie statement explains how we put these core values into practice and respect and protect your right to privacy. This statement was most recently amended on 7 June 2016.
By using the website and our services, you leave certain details with us. This may include personal data. We only store and use the personal data that you provide to us directly within the framework of the service you require, or with regard to which it is clear that you have provided them for us to process.
We use the following details for the purposes referred to in this privacy and cookie statement:
We use these details for the following purposes:
In order to make full use of our services, we require you to register. After registration, we save the user name that you have chosen and the personal data you have provided, such as your name, address, city and email address. We save these details so that you do not have to keep entering them, so that we can contact you within the framework of the performance of the agreement (such as provision of the service, invoicing and payment), as well as to combat fraudulent use of our services.
Your user name is linked to a password. You are personally responsible for handling the password with care. We strongly recommend that you do not give your login details to third parties. We will in any case assume that if someone logs in using your user name and password, this is done by you or with your permission. The same applies to any actions carried out after your account is logged into. If you suspect that the password is known to unauthorised individuals, you must inform us as soon as possible so that we can take measures.
The use of the Prowise Presenter (web) application is only possible if you are registered and logged in. Using this service involves using – among other things – your name and address details, login details, IP address, user type and country and language settings. This is required for the service to work properly.
If you are registered, you have the option of participating in the Community. This is an online platform, available through the Prowise website, that enables users of the Presenter to post and share content. When posting and sharing content, your name and the name of the educational institution may be shown.
We offer a newsletter through which we want to inform interested parties about our products, services and related matters. Every newsletter contains a link through which you can unsubscribe. The list of subscribers to the newsletter will not be provided to third parties, other than to third parties that are required in sending the newsletter.
We use strict security procedures, among other things to prevent unauthorised parties from gaining access to personal data. In particular, we make use of secure connections (Secure Sockets Layer or SSL), which shield any information shared between you and our website when you register or make use of our services via our website, and our employees work according to strict guidelines when it comes to the protection of your privacy.
Prowise does not keep your data any longer than is required to achieve the objectives referred to in this privacy and cookie statement.
We will not provide your data to third parties, unless this is required to provide the services you have requested or this is required by law. If there is a suspicion of fraud or abuse of our services, we can provide personal data to the competent authorities.
This privacy statement does not apply to third-party websites that are connected to our services through links. We cannot guarantee that these parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before making use of these websites.
In offering our electronic services we make use of cookies. A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard disk of your computer. This enables us to – among other things – make the use of our (web) applications possible and analyse our users’ behaviour. You can block the use of these cookies, but this may restrict the functionality and ease of use of our (web) applications.
After you log in with your user name and password, our (web) application will send you a cookie in order to be able to recognise you throughout the rest of the session. This cookie enables us to keep track of which parts of the (web) application you use exactly. We can use this information to show you fitting services and optimise our services based on your wishes and preferences.
The American company Google places cookies via our (web) applications as part of Google Analytics and AdWords services. We use these services for monitoring and reporting on how visitors use the (web) applications, as well as for monitoring the effectiveness of our advertising campaigns. Google may provide this information to third parties if it is obliged to do so by law, or insofar as third parties process the information on behalf of Google. We have no influence on use of the data by Google and/or third parties. We have not allowed Google to use the Analytics information obtained for other Google services. It will mask your IP address and we have entered into a processing agreement with it. Please read Google’s privacy statement (which is regularly amended) to find out what they do with your personal or other data that they process via these cookies.
We reserve the right to amend our privacy statement. We recommend that you check this statement regularly, so as to be aware of these changes.
You have the right to request inspection, correction or deletion of your personal data. To that end, see our contact details at the end of the statement. In the interests of preventing misuse and fraud, we may ask that you provide proper identification. If you wish to inspect personal data linked to a cookie, please make sure to include a copy of the relevant cookie. You will find the cookie in your browser settings.
For more information on activating, deactivating and deleting cookies, see the instructions and/or help function in your browser.