*Note! If your Notebook fails to start properly three times in succession, the Windows recovery menu is displayed automatically.
Resetting your Notebook through the settings menu:
- Click on the Windows Start button .
- Click on ‘Settings’ .
- Click on ‘Update & Security’.
- Go to ‘Recovery’.
Under ‘Reset this PC’, click on ‘Get started’.
- You are now given the option to keep your files or to remove everything. If you choose to keep your files, all the apps and settings will be removed but your personal files will be retained. If you chose to remove everything, all files, apps and settings are deleted.
- Then confirm that you wish to remove (certain) data and click on ‘Reset’.
Resetting your Notebook with the SHIFT key:
You can also reset your Notebook to factory settings by holding down the shift key and then selecting ‘Restart’ under the on/off button. After the system has restarted, select ‘Troubleshoot’ and then ‘Reset this PC’. You can do this in two ways:
- When you are logged in to your Notebook under your account, click on the Windows start button and on ‘On/Off’. Now click on ‘Restart’.
- If you are not yet signed on, hold down the shift key at the sign-on screen and click on the on/off icon and then on ‘Restart’.
*Important! Make a backup of your files before you reset your Notebook.
*Important! It is important that your Notebook is plugged into the mains power supply while resetting your Notebook. Remember that resetting your Notebook can take quite a long time if you choose to remove all data.