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Prowise Presenter

FAQs

Manuals

Downloads

Call us on: +44 (0)800 3586054
or send us an email

Frequently asked questions

How can I open Presenter 10?

How can I log in to Presenter 10?

How much does it cost to create a Prowise Presenter account?

I am new to Prowise Presenter. Where can I register?

I forgot my username, now what?

I forgot my password, now what?

Saving files in Presenter 10.

I am currently using Presenter 9, but want to move on to Presenter 10.

I am temporarily using both Presenter 9 and Presenter 10 separately.

How long can I still use Presenter 9?

Which platforms support apps?

How do I download the app for Windows?

What will happen to my lessons and folders?

How do I use the annotate feature in Prowise Presenter 10?

How do I use the 9-square grid in Prowise Presenter 10?

How can I search within the media library in Prowise Presenter 10?

How do I give individual letters in the same text box a different format?

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

What is the difference between Presenter 9 and Presenter 10?

How can I relay my feedback on Prowise Presenter 10?

How do I add my own images or sounds to Prowise Presenter 10?

How can I open Presenter 10?

You can open Presenter 10 as browser version in the Chrome browser.

Open browser version

Open Chrome browser
Go to presenter10.prowise.com

You can also download the Presenter 10 app for iOS and Android. The browser version and the app offer the exact same possibilities and functionalities.

Download app (iOS / Android)

Open Chrome browser
Go to presenter10.prowise.com/downloads
Follow the installation wizard

iOS

Supported from version 12 and up
ProConnect app supported from iOS version 9 and up

Android

Supported from Android 6 and up
ProConnect app supported from Android 6

The Prowise store is not supported by the EntryLine UHD.

On these models you can only access Presenter 10 in the Chrome browser.

Make sure that you have disabled ad-blockers, since they can interfere with Presenter 10.

How can I log in to Presenter 10?

When you open Presenter 10 you are automatically referred to the log-in page. Enter your email address and password or log in with single sign-in with your Google or Microsoft account. If you were already using Presenter 9, you can log in with the same email address and password.

How much does it cost to create a Prowise Presenter account?

Creating a Presenter account is entirely free!

I am new to Prowise Presenter. Where can I register?

Are you new to Prowise Presenter? Click here to register. Welcome to the Presenter Community! Would you like to create an account for your school or management board? Please send the name of your school, the name of the administrator and his or her email address to presenter@prowise.com. Our colleagues will then get started with your request.

I forgot my username, now what?

It is no longer possible to log in with a username (rather than an email address) in Presenter 10. Find out which email address is linked to your account.

Tip: on which email address do you receive the Prowise newsletters?

I forgot my password, now what?

Have you forgotten your password? Click here.

Saving files in Presenter 10.

You can save files in Presenter 10. Click on the file manager button in the taskbar and select ‘Save as’. A new window appears. First, find a suitable location to save your file. Then select ‘Place’. Enter the title and description, adjust the age and select ‘Save as’. Your file has now been saved.

I am currently using Presenter 9, but want to move on to Presenter 10.

You can now save a Presenter 9 file in Presenter 10. To do so, select ‘Save’ or ‘Save as’.

If you choose the ‘Save’ option, your Presenter 9 file is overwritten.
If you choose the ‘Save as’ option, you create a new version of the file.

Whatever you choose, you can still open, edit and save your file in Presenter 10 the next time.

I am temporarily using both Presenter 9 and Presenter 10 separately.

You can open / edit / save Presenter 9 files in Presenter 10 (see paragraph above).

If you are using both versions next to each other for a certain period of time, we recommend to save your Presenter files with the ‘Save as’ option. This way, the Presenter 9 file remains in its original format and you are still able to open it as such.

A file that was created in Presenter 10 cannot be opened, edited or saved as a Presenter 9 file.

How long can I still use Presenter 9?

We would like to make the transition from Presenter 9 to 10 as easy and complete as possible. Aren’t you ready to switch yet? You can continue to use Presenter 9 without any worries. We will inform you in a timely manner about the final date on which Presenter 9 will no longer be available.

Which platforms support apps?

We have apps for Android tablets and iOS tablets. Note: these apps are not available for mobile phones. Prowise Central (the operating system of our touchscreens) has its own app. You can read more about downloading apps here.

How do I download the app for Windows?

There is no separate app for Windows. Instead, we offer the browser version. The browser version has all the same functionalities as the apps for Android, iOS and Central. For the optimal experience, we recommend the Chrome browser.

What will happen to my lessons and folders?

All your lessons and folders are automatically converted and integrated in Prowise Presenter 10. This means you can open the lessons you have created in Presenter 9, in Presenter 10. Should you experience any problems with this, we are happy to help.

How do I use the annotate feature in Prowise Presenter 10?

At this moment it is not possible to use the annotate feature in Presenter 10. We are working hard to make this happen and hope to add it to the software package as soon as possible. You can still access and use the annotate feature in Prowise Presenter 9 like you always have. Do you have a Prowise touchscreen with Prowise Central as the operating system? Then you can also annotate on the background with ProNote.

How do I use the 9-square grid in Prowise Presenter 10?

In Presenter 10, the page is like an infinite canvas. We are reviewing the reintroduction of the 9-square grid in Presenter 10. Currently, lessons from Presenter 9 that have a 9-square grid will still open in the same way that they used to.

How can I search within the media library in Prowise Presenter 10?

Right now, it is not possible to use the search function in the media library of Prowise Presenter 10. We are doing everything we can to add this feature to our software as soon as possible.

How do I give individual letters in the same text box a different format?

It is currently not possible to give individual letters in the same text box a different format. We are doing our utmost best to add this feature as soon as possible. The best way to get started right now is to create another text box and give the separate text boxes a different format. Now you can place the extra text box over the word or white space in the other text box.

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

No, it is not possible to access lessons in Prowise Presenter 9 that have been created in Presenter 10. Naturally, the opposite is possible.

What is the difference between Presenter 9 and Presenter 10?

Prowise Presenter 10 is an incredible and complete package, there are quite some differences compared to Presenter 9. Read the differences here.

How can I relay my feedback on Prowise Presenter 10?

Your opinion is highly valued and we therefore welcome feedback. Please send your feedback to presenter10@prowise.com

How do I add my own images or sounds to Prowise Presenter 10?

You can easily add images and sounds that you have selected yourself by dragging them from the desktop (or other folder) to Presenter with the ‘drag and drop’ feature. Select a file from your computer, drag it to your file and drop it. The following file types are supported: jpeg, jpg, png, mp3 and wav. These images and sounds can be found in ‘My images’ / ‘My sounds’.

Prowise Presenter

Frequently asked questions

How can I open Presenter 10?

How can I log in to Presenter 10?

How much does it cost to create a Prowise Presenter account?

I am new to Prowise Presenter. Where can I register?

I forgot my username, now what?

I forgot my password, now what?

Saving files in Presenter 10.

I am currently using Presenter 9, but want to move on to Presenter 10.

I am temporarily using both Presenter 9 and Presenter 10 separately.

How long can I still use Presenter 9?

Which platforms support apps?

How do I download the app for Windows?

What will happen to my lessons and folders?

How do I use the annotate feature in Prowise Presenter 10?

How do I use the 9-square grid in Prowise Presenter 10?

How can I search within the media library in Prowise Presenter 10?

How do I give individual letters in the same text box a different format?

Is it possible to open lessons in Prowise Presenter 9 that have been created in Prowise Presenter 10?

What is the difference between Presenter 9 and Presenter 10?

How can I relay my feedback on Prowise Presenter 10?

How do I add my own images or sounds to Prowise Presenter 10?

Manuals

Prowise Presenter 10

Prowise Presenter 10 | Quick start guide

Prowise Presenter 10 | Add background

Prowise Presenter 10 | Open file

Prowise Presenter 10 | Save file

Prowise Presenter 10 | File management

Prowise Presenter 10 | Toolbar

Prowise Presenter 10 | Logging in and account management

Prowise Presenter 10 | Buttons

Prowise Presenter 10 | Add attachment

Prowise Presenter 10 | Media library

Prowise Presenter 10 | Mini tools

Prowise Presenter 10 | Notification manager

Prowise Presenter 10 | Editing objects

Prowise Presenter 10 | Page navigation and page manager

Prowise Presenter 10 | Home screen

Prowise Presenter 10 | ProConnect

Prowise Presenter 10 | ProQuiz

Prowise Presenter 10 | Collaboration

Prowise Presenter 10 | Writing in Presenter 10

Prowise Presenter 10 | Adding text

Prowise Presenter 10 | Import

Prowise Presenter 10 | Tool overview

Downloads

Windows

Presenter 9 with Touch Table tools (704 MB)

Presenter 9 without Touch Table tools (32 MB)

ProConnect

Adobe Flash Player

Mac OS

Presenter 9

Adobe Flash Player

iOS

Presenter 10

Presenter 9

ProConnect

Android

Presenter 10

Presenter 9

ProConnect

Prowise Presenter

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